Privacy and Security

Tacit Skills has security protocols in place to help keep your account secure, but there are several things you can also do to protect your account, and dramatically reduce the likelihood of it being compromised.

Create a Strong Password

Choosing a strong and unique password is an extremely effective way to protect your account and prevent unauthorized access. While selecting a password for your account, we strongly recommend you consider the following:

  • Passwords must be at least 8 characters long. Remember that longer passwords are always better since they are harder to crack.
  • The best passwords are longer and contain a mix of letters, numbers, symbols (e.g. #, !, &), uppercase and lowercase letters.
  • Passwords should be unique to you and should not contain:
    • Sequential letters or numbers (e.g. abcdefgh, 12345678)
    • Repeating letters or numbers (e.g. dddddddd, 88888888)
    • Words that are commonly used in the dictionary or across the internet
    • Words related to our site (e.g. “Tacit Skills”)
    • Your own name or email address, or words you might use on your social media accounts like your location or favourite team
    • Don’t use obvious numbers (for example, don’t use numbers that are in your birthday or phone number)
  • Create a unique password for each account and service you have, rather than using the same password for each site, especially if there have been security breaches with those passwords. This way if one of your accounts is compromised, then that password cannot be used to gain access into your other accounts.
  • Rather than creating your own complex password, use a browser plug-in, system keychain, or third-party password manager to create and store complex passwords.

Change Your Password Periodically

We also recommend changing your password periodically, as this is another great way to keep your account secure. When you do change your password, we recommend creating a new one, rather than using a password you’ve already used.

More Tips to Protect Your Account

In addition to selecting a strong and unique password, there are several other simple ways you can protect your account, and greatly reduce the likelihood of it being compromised.

  • If you’re accessing your Tacit Skills account from a public or shared device, be sure to log out of your account when you’re finished studying.
  • Always log in at https://www.tacitskills.com/. Check the URL of the page before you enter your login info if you’re unsure. In addition, you can also type https://www.tacitskills.com / directly into your browser.
  • Do not write down or store your password in your files or online accounts.
  • Do not share your Tacit Skills account or account credentials with others.
  • If a computer or mobile device you used to access your Tacit Skills account is lost or stolen, use another device to initiate a password reset email.

Credit Card Security

Tacit Skills never stores your full credit or debit card information on our systems. Instead, we work with credit card payment processors who are certified under the Payment Card Industry Data Security Standard (PCI DSS).

When you enter your credit or debit card details on Tacit Skills, that information is sent directly to secure databases maintained by these payment processors, who then complete the transaction. That partner will then provide us with a portion of the stored information (such as the last four digits of your card number) to help do things like document your purchases and label your saved cards.

During this process, our partner will also provide us with a randomly generated alphanumeric ID called a “token”. This token allows us to reference a saved card during future transactions, even though we don’t have the full card number on file ourselves. Because we store a token instead of the full credit card number you originally provided, there is no way for anyone who is logged in to your Tacit Skills account to obtain your full credit card information from within your account. In addition, there is no way for a third party to reverse-engineer a token ID to obtain the credit card information.

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