3

ECSA CPD Points

21

pmi pdu's

All

Skill Level suited for

21h

Course Duration

English

LANGUAGE Course presented in

Course Overview

Root Cause Analysis is a tried and tested method of identifying, analyzing and solving problems. There are many unique tools and methods available. This can be a challenge. What tool will work in your company? Which method is suited to your business environment? Are your current tools effective?

This course is suited to novice and experienced managers.

  • The novice is introduced to the many tools and methods available. He/she can learn the best options going forward. It is better to make informed decisions.
  • The experienced manager revises his/her current tools and methods and judges their effectiveness. It is good to compare current methods and look for upgrades.

This has huge benefits for both the employee and plant performance. Using the right tools and methods ensures that the RCA is done right the 1st time. 

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Request Quotation

Delegates who would like to request a quotation can easily do this by clicking here.

02

Deposit Option

Take advantage of our installment option. Secure your spot with a 25% deposit – settle the remaining balance before start of the course. 

03

Installments

Delegates can pay the course in 3 easy installments. The first installment requires a 50% Deposit. Thereafter the delegate as 60 Days to pay the remaining balance. No certificate or CPD points will be allocated until full balance has been paid.

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why should you attend the course

  • This course is suited to novice and experienced managers.
  • The novice is introduced to the many tools and methods available. He/she can learn the best options going forward. It is better to make informed decisions.
  • The experienced manager revises his/her current tools and methods and judges their effectiveness. It is good to compare current methods and look for upgrades.
  • CPD points that add value: – Earning CPD points are crucial to retaining your professional designation as well as for your, as well as your business’ success. This course not only provides you with the CPD points needed, but also adds value to your career by delivering practical training that provides you with the opportunity to integrate the knowledge and skills gained in the classroom into real world projects.
  • Certificate of Completion: – During and at the end of the course your knowledge of the training material and the application thereof will be tested. On successful completion you will receive a certificate that not only verifies that you have attended the course, but also that you have obtained the knowledge required to manage your projects successfully.

completing this course will help you

  • Delegates are introduced to maintenance, production; quality and supply chain analysis opportunities via the facilitator and team members. Group work and case studies are done.
  • Depending on the tool selected; the delegate can prepare his/her practical exercises which can be presented to management if required.
  • This Practical course is designed for a wide audience. It is suited to any industry type, as similar problems occur in any type of work that is done. There is a type of tool for each type of business and each type of manager
  • The aim of this course is to provide supervisors and managers exposure to different options to consider.

what's included in this course

Who is this course for?

  • Construction project managers
  • Engineers
  • Architects
  • Quantity Surveyors
  • Principle agents
  • Consultants
  • Contractors
  • Client representatives
  • Project planners
  • Office Administrators
  • Anybody involved in planning and managing construction projects.
  • Construction Industry Tradesmen and Professionals with an interest in how to better manage Construction and Engineering projects as per the PMBOK guide 6thEdition and its Construction Extension will benefit from attending this accredited training webinar.
  • Anybody involved in planning and managing construction projects.
  •  

Course requirements

  • The novice is introduced to the many tools and methods available. He/she can learn the best options going forward. It is better to make informed decisions.
  • The experienced manager revises his/her current tools and methods and judges their effectiveness. It is good to compare current methods and look for upgrades.

course Outline

Understanding the 5 types of RCA:

Each type is explained, using examples as a group work activity.

Health & Safety:

  • Incident/accident report.
  • Risk Matrix.

Production:

  • Kaizen – waste identification
  • Lean manufacturing – resource utilization

Quality:

  • The 7 tools of quality

Maintenance & Engineering:

  • FTA
  • FMEA

Supply Chain Management:

  • Supplier evaluation
  • Value engineering

 

Understanding the human analysis tools available:

  • Psychometric tools: Industrial psychology.
  • Why do people make mistakes?
  • What is motivation? How to motivate.
  • Solutions to human errors with examples.

Session Duration: 3 Hours of Live Training

  • RCA tools and short exercises:
  • 1.Mind mapping: Group creativity techniques.
  • 2.TRIZ: A Russian method with a design focus
  • 3.Kepner & Tregoe: IS/IS NOT Analysis
  • 4.Flowcharts
  • 5.Change analysis
  • 6.Barrier analysis
  • 7.OCCAMS Razor
  • 8.Failure Mode Effects Analysis (FMEA)
  • 9.Fault Tree and Logic Gates
  • 10.Scientific experiments
  • 11.Destructive testing
  • 12.Simulations
  • 13.Pictograms
  • 14.What Would X do?
  • 15.Poka Yoke
  • 16.Condition Based Maintenance
  • 17.Condition Monitoring tools
  • 18.Incident/Accident report (WORD template)
  • 19.Clinical trials and scientific experiments
  • 20.FRACAS: Reporting template for consideration
  • Session Duration: 3 Hours of Live Training

Selecting suitable tools

  • Match the top 20 tools to business environment.
  • Select a combination of tools that could work.
  • Do a practice run hard or soft copy as preferred.

 

Implementing the correct tool to use:

  • 5W2H hard copy
  • SMART hard copy
  • Excel tools:
  • Check sheet
  • Pareto
  • Fishbone
  • Scatter diagram
  • Histogram
  • Graphs
  • Control chart
  • Investigator Progress Chart (Spider Graph)
  • Other implementation tools:
  • Corrective Action Report
  • A3 report
  • 8D report
  • Redesign on “bad actors”. RCM methods.
  • IS/IS NOT report
  • RCA Lead Investigator Checklist
  • RCA Lead Investigator Report Form (Summarized)
  • FRACAS (Short sample only)
  • Project Management methods

Session Duration: 3 Hours of Live Training

Preparing for the RCA & Motivations

  • Select the RCA team members.
  • Select the lead auditor and facilitator.
  • Set up the interview facility.
  • Use many investigation methods.
  • Write a detailed report and submit evidence.
  • Write and implement the solution(s).

The following are example type of problems that the delegate can choose to analyze:

  • Engineering: Design errors; equipment lifespan.
  • Maintenance: Machine reliability. Failures
  • Production: Waste elimination. Reworks.
  • Quality: Reduce customer returns.
  • Logistics: Reduce supply or storage problems.
  • HR: Staff training & motivation.
  • Civils: Leaks, cracks; drainage; plant extensions.
  • Kaizen: Improvement of “bad actors” areas.
  • TPM: Work cell area 5S implementation.
  • Any specific problem areas assigned by management to the delegate and the facilitator.

Session Duration: 3 Hours of Live Training

Meet the Instructor

Gert oberholster

Gert Oberholster has many years of experience in different aspects of Production, Projects, Logistics;Maintenance and Quality Management while being employed by various organizations.He has 12 years’ experience in university lecturing; facilitation; assessments; moderations; training; education and basic auditing. Gert presents for a very wide audience ranging from entry level to graduates.He has done courses in all major areas in South Africa, Swaziland, Lesotho; Namibia; Botswana, Mozambique, Zambia, Tanzania, Mali, Ghana, Ivory Coast; Togo; Eretria and United Arab Emirates (UAE).

Gert holds a degree in Project Management, and supporting qualifications in Production, Quality; Logistics. His CV and many references are available upon request. He is the author of many training manuals and unique tools using experience and teamwork with other professionals. He has designed his own unique templates and easy to use tools. Gert has experience in the Toyota Production System (TPS); Value Stream Mapping (VSM); Kaizen and Lean Manufacturing. He has developed user friendly tools while working with Volkswagen; Mercedes; BMW; Nampak; Toyota and more.